FAQ

Get the lowdown

How do I get started as a new client?

Simply call us, email us, or fill out our contact form to schedule your first appointment. Our care coordinators will help you choose the right provider and set up your initial session. admin@ozarwellnesshouse.com 310-659-9911

Do you take insurance?

Yes, we accept insurance for chiropractic, physical therapy and acupuncture. Coverage depends on your plan, and our team can verify your benefits before your first visit.

Do I need a referral to book services?

No referral is required. You can book directly with us. However, if you’re using insurance, some plans may require a physician’s referral for coverage.

Do you offer any complimentary sessions for new clients?

Yes! After your initial appointment with Dr. Walker Ozar, you’ll receive a complimentary 1-on-1 rehab-based exercise follow-up session (available for self-pay visits only, not when billing insurance).

Are there ever any discounts?

We occasionally offer promos or package savings. Please ask our care coordinators for current promotions.

Do you accept FSA or HSA cards?

Yes. Most of our services qualify for FSA and HSA spending.

Why do I need to see a provider first?

Before starting, you’ll have a one-time evaluation with one of our providers - either Dr. Ozar (Owner), an acupuncturist, or one of our doctors of physical therapy. This step makes sure your program is safe, effective, and personalized. It also helps us establish your baseline so we can track your progress over time.

What happens during my first session, and how long does it last?

Your first visit is usually at least 1 hour and includes an evaluation, goal-setting, and hands-on treatment or exercise.

How often should I come, and how long until I see results?

Frequency depends on your condition and goals. Many clients come 1 - 3 times per week. Results vary, but most people notice improvements within a few sessions.

Do you offer prenatal care or treatment?

Yes. Our providers are experienced in prenatal-safe therapies including chiropractic, physical therapy, acupuncture, massage, and tailored exercise programs to support pregnancy wellness.

Do you work with people of all ages?

Yes. We see clients ranging from children, professional athletes to older adults. Every program is adapted to the individual.

What makes Ozar Wellness House different from a regular gym or clinic?

We’re not a big-box gym or a standard medical office. Ozar Wellness House blends medical expertise with restorative wellness services in a private, boutique setting. You get individualized care, one-on-one sessions, and access to providers who work together to create a complete plan for your health.

Do you provide at-home exercise programs?

Yes. Our providers and trainers can create customized home exercise programs to support your progress between visits.

Is this a private gym?

Yes. Our training and Pilates sessions are one-on-one in a private environment. Access to equipment is reserved for clients working with our providers.

How do I know which treatment or service is right for me?

Our providers will listen to your goals, evaluate your needs, and recommend a tailored plan. We often combine multiple therapies for best results.